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Table 6–5 (Cont.): Common Operating Problems
Problem Possible Cause Corrective Action
POOR PRINTING
The cleaning mechanism
in the EP-S cartridge is
not working properly.
Replace the EP-S cartridge
(Section 7.3).
The overall print
quality is poor.
The print medium is not
the recommended type.
See Chapter 5 for print media
specifications.
MISCELLANEOUS
A paper jam occurred. There is an obstruction
in the paper path.
See Section 6.7 for instructions on
clearing paper jams.
Print lines overlap. The vertical pitch
setting is incorrect.
Correct the vertical pitch setting
in your application program.
The print is skewed. The print medium is not
the recommended type.
See Chapter 5 for print media
specifications.
Paper is not loaded
in the cassette
properly.
Reload paper in the cassette
(Section 2.6.1).
Printed pages have
garbled characters.
Incorrect printer features
were selected.
Check to see that the baud rate
and data bits/parity format
match the host computer settings
(Section 4.5.6).
Envelopes are fogged
lightly with toner.
Print density setting is too
light.
Increase the print density setting
by selecting a lower number on
the print density dial (Section2.10).
6–10 DEClaser 2100 Printer Operator’s Guide