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Table 6–5: Common Operating Problems
Problem Possible Cause Corrective Action
NO POWER
The printer does not
power up when you set
the power switch
to the ON position.
The power source is
defective.
Make sure the power cord is
plugged into the wall outlet.
Check that there is power at the
wall outlet by plugging in a lamp
to see if it lights. If the lamp
does not light, call your building
maintenance services to check
the circuit supplying power to that
outlet.
The power cord is not
connected or is
damaged.
Check the power cord for damage
and secure connections at the
printer and at the wall outlet.
NO PRINTOUT
The message display
reads 00 READY.
The interface cable to
the host is not
connected properly.
Check the cable connections at the
printer and at the host computer.
Interface selection, baud
rate, or data
bits/parity features
may not match
the host settings.
See Section 4.5.6 for information
about these features.
The printer is in
the offline state.
Press
On Line
to place the printer
on line.
The message display
reads 00 READY. The
Data indicator is on.
Data is still in
the print buffer.
Press
On Line
to place the printer
off line and then press
Form Feed
to print the remaining data. Be
sure to press
On Line
to place the
printer back on line after the last
page is printed.
6–8 DEClaser 2100 Printer Operator’s Guide