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Solutions to CD-ROM problems
Problems using the CD-ROM drive
The CD-ROM drive icon does not appear on the screen.
m If you have SCSI devices (anything connected to the SCSI port [g])
attached to your computer, make sure that each device has a unique
SCSI ID number (your CD-ROM drive has SCSI ID 3). Refer to the
documentation that came with your SCSI devices if you need to reset
SCSI ID numbers.
m If you reinstalled the CD-ROM software, make sure to restart your
computer afterward.
m Make sure that the Apple CD-ROM extension is turned on in the
Extensions Manager control panel. Open the Extensions Manager control
panel in the Control Panels folder in the Apple (K) menu. Click to put a
checkmark next to “Apple CD-ROM.” Then restart your computer.
m If you installed a CD-ROM drive after you bought your computer, make
sure the CD-ROM software that came with the drive is installed. See the
manual that came with the CD-ROM drive for software installation
instructions. (The CD-ROM software is already installed on Macintosh
computers that come with CD-ROM drives.)
The computer keeps asking you to reinsert a CD-ROM disc after you’ve ejected it.
m You may be running an application program from the CD-ROM disc, or an
application program from the CD-ROM disc is still open and “looking for”
the disc. Go to the Application menu in the upper-right corner of your
screen and make sure that the Finder is the only application listed. If not,
select one of the other application programs and then choose Quit from the
File menu. Do this for any other applications listed in the Application
menu. When you have quit all open application programs, eject the CD-
ROM disc by selecting its icon and choosing Put Away from the File menu
or by dragging the CD-ROM disc’s icon to the Trash. (You won’t lose
information on the CD-ROM disc by dragging its icon to the trash.)
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Troubleshooting