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Set up your email account directly on iPad instead of syncing it from iTunes. In Â
Settings, choose “Mail, Contacts, Calendars,” tap Add Account, then enter your
account information. If iPad is unable to locate your service provider’s settings when
you enter your email address, go to support.apple.com/kb/HT1277 for help setting
up your account.
Turn iPad o, and then on again. Press and hold the Sleep/Wake button for a few Â
seconds until a red slider appears, then drag the slider. Then press and hold the
Sleep/Wake button until the Apple logo appears.
If your iPad uses a cellular data network (iPad Wi-Fi + 3G only), turn o Wi-Fi so iPad Â
Wi-Fi + 3G connects to the Internet through the cellular data network. In Settings,
choose Wi-Fi and turn o Wi-Fi.
For additional troubleshooting information, go to www.apple.com/support/ipad. If you
still can’t send email, you can call an Apple Expert (not available in all countries). For
information, go to www.apple.com/support/expert.
Email Attachment Won’t Open
iPad may not support the attachment le type. iPad supports the following types of
email attachments:
.doc Microsoft Word
.docx Microsoft Word (XML)
.htm webpage
.html webpage
.ics Calendar item
.key Keynote
.numbers Numbers
.pages Pages
.pdf Preview, Adobe Acrobat
.ppt Microsoft PowerPoint
.pptx Microsoft PowerPoint (XML)
.rtf Rich Text Format
.txt text
.vcf contact information
.xls Microsoft Excel
.xlsx Microsoft Excel (XML)
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Appendix B Tips and Troubleshooting