Apple Z0MF Laptop User Manual


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39Chapter 3 Problem, Meet Solution
Problems That Prevent You from Using Your MacBook Air
If your MacBook Air doesn’t respond or the pointer doesn’t move
Onrareoccasion,anapplicationmight“freeze”onthescreen.MacOSXprovidesaway
toquitafrozenapplicationwithoutrestartingthecomputer.
To force an application to quit:
1 PressCommand(x)-Option-EscorchooseApple()>ForceQuitfromthemenubar.
TheForceQuitApplicationsdialogappearswiththeapplicationselected.
2 ClickForceQuit.
Theapplicationquits,leavingallotherapplicationsopen.
Ifyouneedto,youcanalsorestarttheFinderfromthisdialog.
Next,restartyourMacBookAirtomakesuretheproblemisentirelyclearedup.
Iftheproblemoccursfrequently,chooseHelp>HelpCenterfromthemenubaratthe
topofthescreen.Searchfortheword“freeze”togethelpfortimeswhenthecomputer
freezesordoesn’trespond.
Iftheproblemoccursonlywhenyouuseaparticularapplication,checkwiththe
application’smanufacturertoseeiftheapplicationiscompatiblewithyour
MacBookAir.TogetinformationforthesoftwarethatcamewithyourMacBookAir,
gotowww.apple.com/downloads.
Ifyouknowanapplicationiscompatible,youmightneedtoreinstalltheapplication.
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