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CHAPTER SIXTEEN
ERROR MESSAGE CAUSE ACTION
COOLING DOWN The temperature of the drum You must wait and allow
unit or toner cartridge is too the machine to resume
hot. The machine will pause printing when it is ready.
its current print job and go
into cooling down mode.
During the cooling down
mode, you will hear the
cooling fan running while
the display on the machine
shows COOLING DOWN.
COVER OPEN The cover or cassette cover Open, then close, each cover.
was not completely closed.
DISCONNECTED The other party or other Try to re-transmit or call the
party’s fax machine other party to see what
terminated the call. happened.
DOCUMENT JAM Documents were not Do not pull paper out until
inserted or fed properly or you see “Document Jam” in
document was too long. this chapter.
DOWNLOAD FULL The download buffer is full. Unplug the fax machine and
(May occur when the fax plug it back in. Data
machine is used as a remaining in the memory of
printer.) the fax machine will be
deleted.
MACHINE ERROR XX Machine has a mechanical Unplug the machine.
problem. Then contact your Brother
dealer for service.
MEMORY FULL The fax machine memory Unplug the fax machine and
(May occur when the fax capacity has been exceeded. plug it back in. Data
machine is used as a remaining in the memory of
printer.) the fax machine will be
deleted.
• If you have installed the
Windows
®
driver, try again
after setting the True Type
mode to “Print as
Graphics” in the PRINT
menu of your application
software.
• Reduce the print resolution
or reduce the complexity
of your document.
• Expand the printer
memory with the optional
memory board. (ME2050
or ME4050) (Only FAX-
8350P/MFC-9650)