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TROUBLESHOOTING AND MAINTENANCE
DIFFICULTY SUGGESTIONS
My headers or footers Most laser printers have a restriced area that will not accept
appear when I view my print. Usually these are the first two lines and last two lines,
document on the screen but leaves 62 printable lines. Adjust the top and bottom margins
do not show up when I in your document to allow for this.
print them.
I cannot print from my Make sure the Windows
®
printer driver is installed and you
application software. select it in your application software.
I cannot print from my Check that the DOS application software interface settings
application software. match those of your printer: for example, if you are using a
parallel printer cable, you would probably set your DOS
software printer port to LPT1. Check for an error message
on the LCD.
The machine prints, but it This is an indication that your application printer emulation
prints incorrect information. setting and the machine’s printer emulation do not match.
Sometimes it prints a Check your application software to make sure you selected
couple of characters and the correct printer driver.
then ejects the page, etc.
The machine does not load Check to see if the CHECK PAPER or PRINTER JAM
paper. message appears on the LCD. If so, the paper cassette may
be out of paper or not properly installed. If it is empty,
load a new stack of paper into the cassette. If there is paper
in the paper cassette, make sure it is straight. If the paper is
curled, you should straighten it. Sometimes it is helpful to
remove the paper, turn the stack over and put it back into
the paper cassette. Reduce the amount of paper in the paper
cassette, then try again. Check the manual feed mode is not
selected in the printer driver (MFC-9650/FAX-8750P).
The machine does not load Reinsert the paper firmly, one sheet at a time.
paper from the manual Make sure that manual feed mode is selected in the printer
feed slot. driver (MFC-9650/FAX-8750P).
How can I clear paper See “Printer Jams”.
jams?
Vertical streaks appear in Sometimes you may see vertical streaks on your copies.
copies Either the scanner or the primary corona wire for printing is
dirty. Clean them both.
Printouts are too dark or Adjust the print conditions by setting the Print Density
light function, It has been factory set to the middle position. See
“Setting the Print Density” in chap. 5.
Windows
®
Setup Printing
Difficulties
(For MFC-9650/
FAX-8750P only)
Paper
Handling
Difficulties
Copy Quality
Difficulties
Print Quality
Difficulties
DOS Setup
Printing
Difficulties
(For MFC-9650/
FAX-8750P only)