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6–28
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ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black Vertical lines
Printed pages are stained with toner or have
vertical stripes
• The toner cartridge may be damaged. Install a new toner
cartridge. See "Replacing the Toner cartridge" in Chapter 5.
• You may clear the problem by wiping the scanner window with a
soft cloth. See "Cleaning the printer interior" or the "Maintenance
Tutorial" movie on the supplied CD-ROM.
Black Spots
Black spots at intervals of 108 mm (4.25 in.)
• Print the Cleaning page. This consists of 2 sheets which can be
printed by selecting the Maintenance selection under the
INFORMATION menu on the control panel. If the black spots still
appear, print the Cleaning page again. For more information,
see Chapter 3.
If you see the following print quality problems, the toner cartridge may be damaged.
Install a new toner cartridge. See "Replacing the Toner cartridge" in Chapter 5.
All black
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Horizontal Lines
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White Vertical streaks
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black Horizontal repetitive
marks
Toner scatters and stains the
printed page.
94 mm
(3.7 in.)
94 mm
(3.7 in.)
White Spots
Printed pages have white spots
in black text and graphics at
intervals of 94 mm (3.7 in.).
94 mm
(3.7 in.)
94 mm
(3.7 in.)
Printed pages have black spots
at intervals of 94 mm (3.7 in.).