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CHAPTER 6 TROUBLESHOOTING
6–29
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The printer prints unexpectedly
or it prints garbage.
•
Make sure the printer cable is not too long. We recommend that
you use a parallel cable of less than 2 metres (6.6 feet) in length.
•
Check if the printer cable is damaged or broken.
•
If you are using an interface-switching device, remove it and then
connect your computer directly to your printer and try again.
•
Check that the appropriate printer driver is selected as ‘Set as
Default’.
•
Check that the printer is not connected to the same port that is
also connected to a mass storage device or scanner. Remove all
other devices and then connect the port only to the printer.
•
Turn off printer status reporting in the Device/Options tab in the
printer driver.
The printer cannot print full
pages of a document.
•
Press the
Go
switch to print the data remaining in the printer.
•
If this does not clear the error, reduce the complexity of your
document or reduce the print resolution.
•
Change the following settings in the supplied Windows
®
driver,
and then try again. The best combination of the settings below
will vary depending on your document.
•
Graphics Mode
•
TrueType
TM
mode
•
Use Printer TrueType
TM
Fonts
The printer cannot print full
pages of a document. A
"MEMORY FULL" error
message occurs.
•
Press the panel button to print the data remaining in the printer.
•
Reduce the print resolution or reduce the complexity of your
document.
•
Expand the printer memory by adding a commercially available
DIMM. See ‘RAM expansion’ in Chapter 4.