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Introduction
• Chapter 5,
ELS100-16TX
Diagnostics and Troubleshooting
,
describes the SmartSTACK 100 ELS100-16TX diagnostics and
provides information on troubleshooting common problems.
• Appendix A,
Technical Specifications
, provides the
SmartSTACK 100 ELS100-16TX specifications and basic cabling
pin assignments.
• Appendix B,
Glossary
, provides a glossary of terms both specific
to the SmartSTACK 100 ELS100-16TX and common to the
networking field.
1.2 GETTING HELP
For additional support related to this device or document, contact
the Cabletron Systems Global Call Center:
Before calling the Cabletron Systems Global Call Center, have the
following information ready:
• Your Cabletron Systems service contract number
• A description of the failure
Phone (603) 332-9400
Internet mail support@ctron.com
FTP ctron.com (134.141.197.25)
Login
anonymous
Password
your email address
BBS (603) 335-3358
Modem setting 8N1: 8 data bits, No parity, 1 stop bit
For additional information about Cabletron Systems or its products, visit the
World Wide Web site:
http://www.cabletron.com/
For technical support, select
Service and Support
.
To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address:
TechWriting@ctron.com
Make sure to include the document Part Number in the email message.