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Troubleshooting
This chapter explains how to respond to paper and original jams, as well as to error messages.
Troubleshooting
Chapter
12
Clearing Jams .............................................................12-2
Original Jams ......................................................................12-3
Paper Delivery Tray ...........................................................12-5
Duplex Unit .........................................................................12-6
Stack Bypass Tray ..............................................................12-8
Paper Drawer 1 ................................................................12-10
Optional Paper Drawer (Paper Drawer 2) ...............12-11
Inside of the Machine ....................................................12-13
Fixing Unit .........................................................................12-16
Back Cover .........................................................................12-18
When the Message Does Not Disappear ................12-19
If the Delivery Feeder Unit Is Not Installed
Correctly ...................................................................12-22
Error Messages.........................................................12-25
Error Codes ...............................................................12-30
If <Set the correct paper. > is displayed .................12-36
Reloading the Paper ......................................................12-36
Changing the Paper Size Setting ..............................12-36
If a Power Failure Occurs .........................................12-39
If You Cannot Solve a Problem ................................12-40
Customer Support (U.S.A.) ...........................................12-40
Customer Support (Canada) .......................................12-40