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When the Message Does Not Disappear
Troubleshooting
When the Message Does Not Disappear
When the message that indicates a paper jam occurring inside the top cover does not
disappear even after the jammed paper is removed, this indicates that the jammed paper
still remains in the xing unit. Remove the xing unit using the following procedure to
remove the jammed paper.
The xing unit and its surroundings inside the printer are hot during use. Make sure the xing unit is completely cool before
removing the jammed paper. Touching the xing unit when it is still hot may result in burns.
When you remove the xing unit, you have to turn the main power switch OFF.
Sending or receiving documents cannot be done when the main power switch is OFF or the power cord is disconnected.
If the main power switch is turned OFF, all jobs waiting in the print queue will be erased.
Documents received into memory and documents stored for delayed send will be retained for approximately 60 minutes
after the power cord has been disconnected.
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1
Turn OFF the main power switch and
disconnect the power cord.
2
Lift the scanning platform (A) until it is
locked.