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Error Codes
Troubleshooting
Error Code Description Action
#0403
The job was failed because the same file name
existed. Generally, if the same file name exists, a
file will be automatically renamed by adding a
number, which ranges from 1 to 999, to the tail
of its file name in order to avoid naming conflicts.
However, this error occurred because the file with
the same number already added to its file name
existed.
Rename the file, and then write the data again.
#0404
The job was failed because the write protect
switch of the medium was turned ON.
Turn OFF the write protect switch of the medium.
#0407
The job was failed because the medium was
pulled out while the job was in progress.
– Confirm that the medium is properly inserted,
and then write the data again.
–
While data, such as image data, were being
transferred to the medium, some error
occurred.
– Confirm a status of the medium and a file
format.
–
The length of the full path to the specified file
(or folder) exceeded the supported limit.
– The limit of the length of the full path is 120.
Change or shorten the file name to be written.
–
The transfer of the image to the USB memory
was not properly performed because the
length of the full path including the root and
file name exceeded the limit.
– The limit of the length of the full path is 120.
Change or shorten the file name to be written.
–
Change the folder to which the data is saved.–
#0408
The job was failed because the medium was
pulled out while the read job was in progress.
– Confirm that the medium is inserted, and then
read the data again.
–
While the data, such as image data, was being
transferred from the medium, some error
occurred.
– Confirm the staus of the medium and the file
format.
–
#0703
The memory for image data is full when sending
color documents.
Wait a few moments, and then try sending
again after other send jobs are complete.
Erase documents stored in memory. If the
machine still does not operate normally, turn
the main power OFF, and then back ON.
–
–
#0705
The send operation was interrupted because
the size of the image data is larger than
the Send Data Size Limit set in E-mail/I-Fax
Settings in Communications Settings in System
Management Set (from the Additional Functions
screen).
Change the setting for the Send Data Size Limit
in E-mail/I-Fax Settings in Communications
Settings in System Management Set (from the
Additional Functions screen).
Select a lower resolution.
If you are using I-fax, decrease the number of
pages containing images that you are sending
each time, so that you do not exceed the Send
Data Size Limit.
Set Divide into Pages to ‘On’ in the File Format
screen.
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#0751
The server is not functioning. The network is
down (the server is unable to connect to the
network or was disconnected).
Check the recipient’s address.
Check that the network is up.
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