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13-6 Troubleshooting Chapter 13
Message Error Code Cause Action
C INK EMPTY
CARTRIDGE JAMMED
CHANGE CARTRIDGE
CHECK COVER
CHECK DOCUMENT
CHECK PAPER SIZE
—
—
#052
—
#001
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The Cyan BJ tank in the
Colour or Photo BJ
cartridge is empty.
The cartridge holder
cannot move. This is
normally due to a
paper jam.
The printer cover is open
and the cartridge holder
is moving to the centre
of the unit.
You opened the printer
cover during an
operation. Also appears
after CHANGE
CARTRIDGE is displayed.
The document is jammed
in the ADF.
The document feed
lever is set to
m
(manual
document feed) for a
multipage document.
The size of the paper in
the multi-purpose tray
and that specified in the
PAPER SIZE setting are
different.
Replace the BJ tank
(1 p. 12-18). The unit will
then print automatically any
faxes received in memory.
Clear the paper jam or
whatever is obstructing the
cartridge holder and then
press Resume. Do not
attempt to move the
cartridge holder manually.
Wait until the cartridge
holder stops, then replace
the BJ cartridge or tanks
(1 pp. 12-12, 12-18).
When you are finished,
close the printer cover and
wait for the unit to return to
standby mode.
Close the printer cover.
Remove the document you
are trying to send or copy
(1 p. 13-3) and start
again.
Set the document feed
lever to a (automatic
document feed). (1 p. 4-2)
Load the correct paper size
or change the PAPER SIZE
setting. (1 p. 14-8)