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RECEIVING
❏ Cannot receive a document automatically?
• Is the fax set to receive automatically?
For the fax to receive automatically, the LCD must display ″Fax/Tel″, ″Fax
Only″ or ″AnsMode″. Press [RECEIVE MODE] to display ″Fax/Tel
Mode″″Fax Only Mode″or ″Ans. Machine Mode″ on the operation panel.
See pp. 69, 70.
• Make sure you have printed out any document received in memory. See p.
72.
• Check the LCD for an error message. See p. 110.
• Print an activity report and look for an error code. See pp. 87, 110.
❏ The fax won’t switch automatically between telephone and fax
transmissions?
• Is ″Fax/Tel″ displayed on the LCD?
For the fax to switch automatically between telephone and fax reception,
″Fax/Tel″ must be displayed on the LCD. Press [RECEIVE MODE] on the
operation panel to select ″Fax/Tel Mode″. See p. 69.
• Make sure you have printed out any documents in memory. See p. 72.
• Check the LCD for an error message. See p. 110.
• Some fax units cannot send the CNG signal that tells your fax the incoming
signal is from a fax. In such cases, you will have to receive the document
manually.
❏ Cannot receive a document manually?
• Is an extension phone connected to your fax?
You cannot receive manually unless an extension phone is connected.
• Is a document fed into the fax?
Remove the document. You cannot receive when there is a document fed
into your fax.
• Did you press [START/COPY] after hanging up the handset?
Always press [START/COPY] before hanging up the handset. Don’t press
[START/COPY] after you hang up the handset.
❏ Print quality poor?
• Are you using the correct type of paper?
Be sure you are using paper that meets the paper requirements for this fax.
See p. 7.
• Is the fax unit’s BJ cartridge out of ink?
Replace the BJ cartridge. See p. 103.
• Make a copy on your fax. If the image is OK, then your fax is operating
properly.Contact the other party and have them check their machine.
FREQUENTLY ASKED QUESTIONS
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