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COPYING
❏ Cannot make a copy?
• Was the [HOOK] button pressed?
You cannot make copies if [HOOK] was pressed. Press [HOOK] to release
it.
• Make sure the handset is on the hook.
• Make sure a document is set in the Automatic Document Feeder (ADF)
and the LCD displays the current resolution.
• Print an activity report to ensure the fax is working properly.
PAPER LOADING PROBLEMS
❏ Multiple sheets feed into the fax?
• Make sure the paper is not sticking together. Fan the paper before loading
it into the paper tray. Always fan a stack of paper along the edge that will
feed into the fax first.
• Make sure the paper tray does not contain too much paper. Remove a few
sheets of paper from the paper tray.
• If different paper types are loaded in the paper tray, load just one paper
type. See Loading the paper, p. 7.
❏ Paper is loaded skewed (Printing is skewed)?
• Make sure the paper is loaded properly in the paper tray: the right side of
the paper is aligned against the right side of the paper tray and the paper
guide rests against the left side of the paper stack, see Loading the paper,
p. 7.
GENERAL
❏ Sending and receiving documents too slow?
• When sending, is the document mode set to FINE or PHOTO?
Before sending documents, press [RESOLUTION MODE] until
STANDARD appears on the display. Sending will be faster, but the image
will not be as clear, and photos will be reproduced in black and white only.
• Is your fax set for ECM sending or receiving?
Because the fax is constantly checking for errors during transmission, ECM
sending and receiving require more time. If the transmission speed appears
to be extremely slow, you may be able to speed it up by turning ECM off.
See p. 85.
FREQUENTLY ASKED QUESTIONS
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