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13-20 Troubleshooting Chapter 13
General Problems
■ FAX has no power.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the FAX and into the wall outlet
(1 p. 2-8). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on.
The power cord may not be supplying power.
• Check the power cord by substituting with another, or by using a voltmeter to test it for
continuity.
■ Nothing appears in the LCD.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the FAX and into the wall outlet
(1 p. 2-8). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on. If the LCD remains blank, unplug the unit and wait five
seconds, then plug it back in. If the LCD still remains blank, contact your local
authorised Canon dealer or the Canon help line.