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Chapter 13 Troubleshooting 13-21
Troubleshooting
If You Cannot Solve a Problem
If you cannot solve the problem after having referred to the information in this chapter,
contact your local authorised Canon dealer or the Canon help line.
Canon’s support personnel are trained in the technical support of Canon’s products and
will able to help you with your problem.
n
Attempting to repair the FAX yourself may void the limited warranty.
c
If the FAX makes strange noises, emits smoke or strange smells, unplug it
immediately and contact your local authorised Canon dealer or the Canon help line.
Do not attempt to disassemble or repair the unit yourself.
If you need to contact Canon directly, make sure you have the following information:
• Product name
FAX-L240 or FAX-L290
• Serial number
The serial number is on the label located at the back of the unit.
• Place of purchase
• Nature of problem
• Steps you have taken to solve the problem and the results