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12-16 Troubleshooting Chapter 12
If there are repeated paper jams
Paying attention to the following points, reload the paper.
1. Fan out the sheets of paper well so that they do not stick together.
2. Align the edges of the paper.
3. Adjust the paper guide correctly.
4. Make sure the paper stack does not exceed the paper limit mark (
|t).
5. Make sure the paper loaded does not exceed the capacity of the multi-purpose tray.
6. Do not force paper into the multi-purpose tray.
7. Only use the same type of paper.
8. Use recommended print media ( p. 3-1).
Removing jammed documents
If documents jam in the ADF or do not feed properly, <DOC. TOO LONG> is displayed in the
LCD.
You do not need to turn off the power when clearing document jams.
1 Press [Stop/Reset].
2 If a multipage document is loaded,
remove from the ADF all pages except
for the jammed page.
3 Open the feeder cover.
4 Raise the paper release lever A and
slide the page under the roller towards
the feeder cover.
A