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Chapter 12 Troubleshooting 12-19
CHECK
DOCUMENT
CHECK PAPER SIZE
CHECK PRINTER
CLEAR PAPER JAM
COVER OPEN
DATA IN MEMORY
CANNOT TURN OFF
DOC.TOO
LONG (#003)
ECM RX
ECM TX
INSERT PHOTO CARD
Fax Model
Fax Model
Fax Model
Fax Model
Close the feeder cover properly.
Remove the document from the ADF
and reload it.
Clear the document jam if necessary.
Load the correct paper size or change
the paper size setting.Then press
[Resume].
Check for any obstruction (paper clip,
small object, etc.). Check also for a
paper jam and clear the jam if
necessary. Then press [Resume] and
start again. If the message does not
clear after pressing [Resume], contact
the Canon Customer Care Center.
Contact the Canon Customer Care
Center to have the waste ink tank
replaced immediately.
Clear the paper jam and reload paper
in the multi-purpose tray. Then press
[Resume].
Close the scanning unit.
Print or delete any documents stored
in memory, then turn off the machine.
Reduce the length of the document
to within 3.3 ft. (1 meter), and then re-
send it.
Clear the document jam and reload
the document in the ADF.
ECM receptions may take longer than
normal receptions.Turn off ECM if you
need to receive quickly, or if you know
your local lines are in good condition.
ECM transmissions may take longer
than normal transmissions.Turn off
ECM if you need to transmit quickly,
or if you know your local lines are in
good condition.
If you want to use the photo print
function, insert a PC card adapter
(with a memory card) into the card
slot.
p. 12-17
p. 2-2
p. 12-16
p. 3-7
p. 3-6
p. 12-15
p. 12-15
p. 8-8
p. 12-16
p. 13-4
p. 13-4
p. 4-2
The feeder cover may not be
closed properly.
The document is not loaded
properly in the ADF, or there may
be a document jam.
The size of the paper in the
multi-purpose tray and that
specified in the paper size
setting are different.
There may be an obstruction
that is not allowing the
printhead holder mechanism
to move.
The waste ink tank (which holds
the ink used for printhead
cleaning) may be full.
There is a paper jam.
You opened the scanning unit
during an operation.
You are unable to turn the
machine off with the [ON/OFF(1
sec.)] key.
The document is longer than
3.3 ft. (1 meter).
There is a document jam in the
ADF.
The machine is receiving a fax
using Error Correction Mode
(ECM).
The machine is sending a fax
using Error Correction Mode
(ECM).
There is no PC card adapter (with
a memory card) in the card slot.
Message (Error code) Cause Action Details