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5-11
Cisco H.323 Signaling Interface User Guide
OL-4806-01 Rev. A14
Chapter 5 Troubleshooting Cisco HSI Alarms
Troubleshooting
OVERLOAD_LEVEL2
Description
An overload level 2 condition exists. This alarm is reported to the management interface and can be
obtained with SNMP. This alarm automatically clears when the CPU occupancy or the number of active
calls drops below the lower limits set in the overload configuration for level 2.
Severity Level and Trap Type
The severity level is minor. The trap type is 4.
Cause
The OVERLOAD_LEVEL2 alarm is triggered when the CPU occupancy or the number of active calls
rises above the upper limits set in the overload configuration for level 2. Gapping is then initiated.
Troubleshooting
To clear the OVERLOAD_LEVEL2 alarm, complete the following steps:
Step 1 Wait for the number of calls to drop.
Step 2 If CPU occupancy remains high, request assistance from the system administrator.
CONFIG_CHANGE
Description
The running configuration has been modified.
Severity Level and Trap Type
The severity level is information. The trap type is 0.
Cause
A new configuration has been activated within a provisioning session.
Troubleshooting
This is an informational event.