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MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 190
INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE
REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS
Troubleshooting
Without Diagnostics
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This section provides information about how to identify and correct some
common hardware, memory, and software problems. It also explains several
types of messages that may be displayed on the screen.
Since symptoms can appear to be similar, carefully match the symptoms of
the computer malfunction against the problem description in the
Troubleshooting tables to avoid a misdiagnosis.
Before Replacing Parts
When troubleshooting a problem, check the following items for possible
solutions before replacing parts:
Verify that cables are connected properly to the suspected defective
parts.
●
Verify that all required device drivers are installed.●
Verify that all printer drivers have been installed for each application.●
Obtaining Update Information with Info Messenger
Compaq Info Messenger allows you to set a customized search of the Compaq
Web site. By registering for this utility, you can stay up to date with software
and hardware information specific to your system.
Select the Categories menu, then select a category from the drop-down list.
To access Compaq Info Messenger, go to www.compaq.com and select Info
Messenger.
To register, follow the instructions on the Info Messenger page. When your
registration is complete, you can
Implement your customized search whenever you prefer from the Info
Messenger page.
●
Set Info Messenger to send you the information by email as it becomes
available.
●
Info Messenger will also inform you if there are updates to the system
ROM for your computer.
●
Checklist for Solving Problems
If you encounter a minor problem with the computer or software applications,