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There is a parity
conflict.
Select the same parity setting for
both computers
Cannot transmit
data.
Direct sunlight,
fluorescent light, or
flashing incandescent
light is close to the
infrared connections.
Remove the interfering light
source(s).
There is interference
from other wireless
devices.
Keep remote control units such as
wireless headphones and other audio
devices away from the infrared
connections.
There is a physical
obstruction in the way.
Do not place objects that will
interfere with a line-of-sight data
transmission between the two units.
One of the units was
moved during data
transmission.
Do not move either unit during data
transmission.
The orientation of the
units is wrong.
Adjust the devices so that they point
directly at each other.
The distance between
the units is too great.
Verify that devices are not more than
1.5 feet (0.5 meter) apart.
Infrared port
doesn't work.
Direct sunlight,
fluorescent light, or
flashing incandescent
light is close to the
infrared connections.
Remove the interfering light
source(s).
There is interference
from other wireless
devices.
Keep remote control units such as
wireless headphones and other audio
devices away from the infrared
connections.
IR has been disabled. Run IR configuration utility in Control
Panel.
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Troubleshooting without Diagnostics Continued.