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External microphone
does not work.
You are using the wrong
type of microphone or
microphone plug for the
computer.
Check to see if you are using
a monophonic electret
condenser microphone with a
3.5-mm plug.
The microphone may
not be connected
properly.
Ensure that the microphone
plug is properly connected to
the mono microphone jack.
Sound source not
selected.
Ensure that microphone is
selected as the recording
source in Control Panel ->
Multimedia and that the
recording level is adjusted.
Audio settings are not
set correctly.
Check the game program's
audio settings.
Volume control on the
computer is turned
down.
Adjust the computer volume
with the Fn+F5 hotkeys.
No sound from
headphones
Volume or mixing
controls set incorrectly.
Adjust the overall volume
with the Fn+F5 hotkeys.
Use the mixing features
available by double-clicking
the speaker icon on the
Windows taskbar.
Sound source not
selected.
Verify that the sound source
is selected in Control Panel
-> Multimedia.
The headphones are
connected to the wrong
jack.
Check the connection.
Volume too low or too
loud Volume or mixing
controls set incorrectly.
Adjust the overall volume
with the Fn+F5 hotkeys.
Check the mixing features
available by double-clicking
the speaker icon on the
Windows taskbar.
Return to the top.
Solving Battery/Battery Gauge Problems
Problem Possible Cause Solution
Computer is beeping
and battery power
light is blinking
Battery pack charge is low. Charge the battery pack
by connecting to an
external power source.
Replace the battery pack
with another fully charged
battery.