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6-2 HELP & SUPPORT COMPAQ.COM/CONSUMERSUPPORT MY PRESARIO—GETTING STARTED
Your Presario is equipped with an integrated help and assistance
tool from Microsoft and Compaq, providing simple click access
to built-in product information, preventative care and
maintenance assistance, and web links to online support and
technical information. Press the Help G button on your Internet
keyboard to access the Compaq Help & Support Center.
➜ Prevent unnecessary data loss: Protect your files and
system from harmful viruses by utilizing the virus protection
software available for your system.
➜ Undo harmful or unintended changes to your system:
Your system comes with built-in restore features to help
protect your system from unnecessary downtime. Return your
system to its optimal state using one of the provided restore
features.
➜ Adjust your system’s resources to improve performance:
Compaq has engineered an exclusive utility, called a Virtual
Technician, which helps you safely manage your computer’s
system performance and resources.
➜ Troubleshoot modem or Internet connection issues:
Test your modem line connection for slow or poor connection
speeds, as well as troubleshoot common modem problems.
➜ Receive automatic delivery of drivers, software updates,
and fixes: Compaq utilizes Windows Update to deliver
automatic software updates, fixes, and drivers.
➜ Learn more about how to replace end-user parts:
The End User Replaceable Parts Program is part of the
Compaq comprehensive product purchase protection plan.
Leveraging the Presario Easy Access Design, the End User
Replaceable Parts Program enables customers to easily
service their own PCs.
Preventative
Care &
Maintenance
Tip
Try running the Help &
Support troubleshooting
tools if you are experiencing
problems with your PC.