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6-4 HELP & SUPPORT COMPAQ.COM/CONSUMERSUPPORT MY PRESARIO—GETTING STARTED
The first step when you need help is to press the Help G button
on your keyboard, giving you access to an integrated help and
assistance tool from Microsoft and Compaq. The Compaq Help
& Support Center provides a wealth of help and assistance,
especially when you need:
➜ Answers to questions about your hardware or software
➜ Help installing new peripherals or software applications
➜ A resolution to a hardware or software problem or error
➜ To restore your Presario and undo harmful changes
➜ Access to the latest drivers, updates, and downloads
If you want interactive help or didn’t find exactly what you
were looking for, go to the Compaq Help & Support Web site,
found at compaq.com/consumersupport. The Compaq Help &
Support Web site is the fastest way to find accurate solutions by
providing:
➜ Original product drivers and the latest software updates
➜ Warranty information and product documentation
➜ Questions, answers, and insights through the Compaq
Customer Communities, compaq.com/communities
➜ E-mail responses from a Compaq Support Specialist
If the Help & Support features mentioned above are unavailable,
here are some additional methods of getting assistance and
resolving a problem:
➜ Contact a Compaq Support Specialist at the telephone
number listed in your Certificate of Warranty with the
following information available:
• Product serial number
• Date of purchase
How to Access
Help
Tip
Join the Compaq Customer
Communities (compaq.com/
communities) and access
up-to-date knowledge,
information, and assistance
for your PC.