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16-8 Troubleshooting
Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM
Part Number: 310296-002 File name: Ch16.doc
Solving Diskette Drive Problems
Problem Possible Cause Solution
Diskette drive cannot
read a diskette
Diskette is not
formatted or is
formatted
incorrectly.
If you are running
Windows 95:
1. From the Windows 95
desktop, double-click on
My Computer.
2. Click on 3½ Floppy
3. Click File Æ Format.
4. Fill in the appropriate
information, then click
Start.
If you are running Windows
NT, format the diskette by
entering format a: at the
system prompt.
You are using the
wrong type of
diskette for the
drive.
Use the correct diskette
type.
Error message
appears while
information is writing
to diskette drive
Diskette was
removed while drive
light was on.
Diskette or files may be
damaged. Recopy the
information onto a new or
reformatted diskette.
CAUTION:
You should maintain an up-to-date backup of your hard drive at all
times in case of errors or failures.