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Fault Messages
205
POWER SAVER MODE N/A Status message: printer is in
low-energy idle state, all fans
and higher voltages are off,
only +5Vdc logic circuits are
active.
No action required.
PRINTER HOT Yes Controller board sensors
report high temperatures on
the board.
Check printer environment. If hot
or dusty, relocate printer. Contact
your authorized service
representative if this occurs
frequently.
1
PWR SUPP VOLT * No Power supply failed. Replace power supply board.
RIB INVLD STATE* No Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
RIBBON DRIVE* No CMX controller does not
detect ribbon drive motor.
Contact your authorized service
representative.
1
RIBBON INK OUT
CHANGE RIBBON
Yes The RibbonMinder program
is warning that the amount of
ink in the ribbon has reached
0%.
Replace ribbon or press CLEAR
for two additional minutes of
printing before the fault displays
again. See “RIBBONMINDER”
on page 128.
RIB INVLD CMD* No Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
SECURITY CODE
VIOLATION*
No Security code of PAL on
controller board does not
match code of firmware on
the controller board.
Contact your authorized service
representative.
1
SHUTL INV CMD* No Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
SHUTL INV PARM* No Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
SHUTTLE JAM Yes No shuttle movement or
shuttle moving at wrong
speed.
Check for obstruction to shuttle,
a twisted ribbon, or forms
thickness lever closed too tightly.
If fault source is not apparent,
contact your authorized service
representative.
Table 15. LCD Message Troubleshooting Table (continued)