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Chapter 6 Diagnosing Problems
206
SOFTWARE ERROR * No Application software tried to
perform illegal printer
function, or damaged logic
circuits found on controller
board.
Contact your authorized service
representative.
1
STACK OVERFLOW* No Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
TCB CORRUPTED* No Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
UNDEF INTERRUPT* No Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
UNDFNED OPCODE* No Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
UP DRV. SHORT* No Hammer drive circuits on the
boards shorted to ground.
Contact your authorized service
representative.
1
1
Before contacting an authorized service representative, power off the printer, wait 15 seconds, then power it
back on and rerun your print job. If the message reappears, press CLEAR. If the fault message still displays, then
contact your authorized service representative.
Table 15. LCD Message Troubleshooting Table (continued)