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Clearing Jams
Careful selection of appropriate print media and proper loading allow you to
avoid paper jams. See "Print Media Guidelines" on page 155 for more
information.
NOTE: Before buying large quantities of any print media, it is recommended that
you try a sample first.
Avoiding Jams
• Use only recommended print media. See "Print Media Guidelines" on
page 155 for more information.
• See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 166
and "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 173
to load print media properly.
• Do not overload the print media sources. Ensure that the stack print
media height does not exceed the maximum height indicated by the line
with an arrow on each width guide.
• Do not load wrinkled, creased, damp, or curled print media.
• Flex, fan, and straighten print media before you load it. If a jam occurs
with print media, try feeding one sheet at a time through the MPF or the
PSI.
• Do not use print media that you have cut or trimmed yourself.
• Do not mix print media sizes, weights, or types in the same print media
source.
• Ensure that the recommended print side is face up when you insert the
print media.
• Keep print media stored in an acceptable environment. For more
information, see "Storing Print Media" on page 162.
• Do not remove the PSI during a print job.
• Ensure that all cables that connect to the printer are correctly attached.
• Over tightening the guides may cause jams.