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296 Troubleshooting
Action Yes No
1 Adjust the transfer bias.
1
Launch the Tool Box, click
Chart Print
on the
Diagnosis
tab.
2
Click the
Ghost Configuration Chart
button.
The Ghost Configuration Chart is printed.
3
Launch the Tool Box, click
BTR Refresh
Mode
on the
Printer Maintenance
tab.
4
Check the check box next to
On
, and then
click
Apply New Settings
.
5
Click
Chart Print
on the
Diagnosis
tab.
6
Click the
Ghost Configuration Chart
button.
The Ghost Configuration Chart is printed.
Is the problem recovered?
The task is
complete.
Go to action 2.
2 The print media surface may be uneven. Try
changing the Paper Type setting in the printer
driver. For example, change the plain paper to
thick.
1
On the
Paper/Output
tab in
Printing
Preferences
of the printer driver, change the
Paper Type
setting.
Is the problem recovered?
The task is
complete.
Go to action 3.
3 Adjust the fuser temperature.
1
Launch the Tool Box, and click
Adjust Fuser
on the
Printer Maintenance
tab.
2
Adjust the fixing temperature by turning up
the value for your printing media.
3
Click
Apply New Settings
.
4
Click close box to exit Tool Box.
Is the problem recovered?
The task is
complete.
Go to action 4.
4 If you use non-recommended print media, use
the print media recommended for the printer.
Is the problem recovered?
The task is
complete.
Contact Dell.