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Troubleshooting Your System 115
Troubleshooting the Server Module Battery
Problem
• System message indicates a problem with the battery
• System Setup program loses system configuration information
• System date and time do not stay current
Each server module contains a battery, which maintains the server module configuration, date, and time
information in NVRAM when you turn off the server module. You may need to replace the battery if an
incorrect time or date is displayed during the boot routine.
You can operate the server module without a battery; however, the server module configuration
information maintained by the battery in NVRAM is erased each time you remove power from the server
module. Therefore, you must re-enter the system configuration information and reset the options each
time the server module boots until you replace the battery.
Action
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1
Re-enter the time and date through the System Setup program. See "Using the System Setup Program"
on page 43.
2
Remove the server module for at least one hour. See "Removing a Server Module" on page 73.
3
Install the server module. See "Installing a Server Module" on page 74.
4
Enter the System Setup program.
If the date and time are not correct in the System Setup program, replace the battery. See "Server
Module Battery" on page 88.
If the problem is not resolved by replacing the battery, see "Getting Help" on page 127.
NOTICE: If the server module is turned off for long periods of time (for weeks or months), the NVRAM may lose its
system configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the server module’s time to speed up or slow down. If the server module seems
to operate normally except for the time kept in the System Setup program, the problem may be caused by software
rather than by a defective battery.