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Service Name Description Impact of Failure Recovery
Mechanism
Severity
SNMP and CIM
providers to
perform a remote
software update
using Dell System
Management
Console and Dell
IT Assistant (ITA).
individual Dell
Update packages.
Updates can still be
performed using
3rd party tools (for
example, MSSMS,
Altiris and Novell
ZENworks).
NOTE: OMSA may send duplicate SNMP traps or log duplicate events in the Alert Log page or in the
operating system log file. The duplicate traps and events are logged either when OMSA services are
manually restarted or when the device sensor still indicates a non-normal state when OMSA
services starts after an operating system reboot.
NOTE: Inventory Collector is required to update Dell consoles using Dell Update packages.
NOTE: Some of the Inventory Collector features are not supported on OMSA (64–bit).
Windows: SM SA
Data Manager
Linux:
dsm_sa_datamgr
d (hosted under
dataeng service)
(This service runs
on the managed
system.)
Monitors the
system, provides
rapid access to
detailed fault and
performance
information and
allows remote
administration of
monitored
systems, including
shutdown, startup,
and security.
Users are not able
to configure/view
the hardware level
details on GUI/CLI
without these
services running.
Restart the service Critical
SM SA Event
Manager
(Windows) Linux:
dsm_sa_eventmg
rd (hosted under
dataeng service)
(This service runs
on the managed
system.
Provides operating
system and file
event logging
service for systems
management and
is also used by
event log
analyzers.
If this service is
stopped, event
logging features do
not function
properly
Restart the service Warning
Linux:
dsm_sa_snmpd
(hosted under
dataeng service)
(This service runs
on the managed
system.)
Data Engine Linux
SNMP Interface
SNMP get/set /trap
request is not
functional from a
management
station.
Restart the service Critical
Windows:
mr2kserv (This
service runs on the
managed system.)
The Storage
Management
Service provides
storage
management
information and
Users are unable to
perform storage
functions for all
supported RAID
and non-RAID
controllers.
Restart the service Critical
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