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Frequently Asked Questions
This section lists the frequently asked questions about Server Administrator.
NOTE: The following questions are not specific to this release of Server Administrator.
1. Why does ESXi 5.x host rebooting functionality fail from Server Administrator?
This issue is due to VMware stand-alone license (SAL) key. For more information, see the knowledge
base article at kb.vmware.com/kb/kb1026060.
2. What is the minimum permission level required to install Server Administrator?
To install Server Administrator, you must have Administrator level privileges. Power Users and Users
do not have permission to install Server Administrator.
3. Is there an upgrade path required to install Server Administrator?
For systems that are running Server Administrator version 4.3, upgrade to a 6.x version and then to
version 7.
x. For systems running a version prior to 4.3, upgrade to version 4.3, then to a 6.x version,
and then to version 7.x (x indicates the version of Server Administrator you want to upgrade to).
4. How do I determine what is the latest version of Server Administrator available for my system?
Log on to: support.dell.com → Software & Security → Enterprise System Management →
OpenManage Server Administrator.
All the available versions of Server Administrator is displayed on the page.
5. How do I know what version of Server Administrator is running on my system?
After logging in to Server Administrator, navigate to Properties → Summary. You can find the version
of Server Administrator installed on your system in the Systems Management column.
6. Are there other ports users can use apart from 1311?
Yes, you can set your preferred https port. Navigate to Preferences → General Settings → Web
Server →HTTPS Port
Instead of Use default, select the Use radio button to set your preferred port.
NOTE: Changing the port number to an invalid or in-use port number may prevent other
applications or browsers from accessing Server Administrator on the managed system. For the
list of default ports, see the Server Administrator Installation Guide available at dell.com/
openmanagemanuals.
7. Can I install Server Administrator on Fedora, College Linux, Mint, Ubuntu, Sabayon or PClinux?
No, Server Administrator does not support any of these operating systems.
8. Can Server Administrator send emails when there is a problem?
No, Server Administrator is not designed to send emails when there is a problem.
9. Is SNMP required for ITA discovery, inventory, and software updates on PowerEdge systems? Can
CIM be used by itself for discovery, inventory, and updates or is SNMP required?
ITA communicating with Linux systems:
SNMP is required on the Linux system for discovery, status polling, and inventory.
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