Filter
Top Products
Contents 7
Video and Display Problems . . . . . . . . . . . . . . . . . . . 105
If the display is blank
. . . . . . . . . . . . . . . . . . . . . 105
If the display is difficult to read
. . . . . . . . . . . . . . . . 106
If only part of the display is readable . . . . . . . . . . . . . 107
Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . 107
Drive Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 108
If you cannot save a file to a floppy drive
. . . . . . . . . . . 108
If you have problems with a hard drive
. . . . . . . . . . . . 109
PC Card Problems
. . . . . . . . . . . . . . . . . . . . . . . . 109
General Program Problems
. . . . . . . . . . . . . . . . . . . . 110
A program crashes
. . . . . . . . . . . . . . . . . . . . . . 110
A program stops responding
. . . . . . . . . . . . . . . . . . 110
Error messages appear
. . . . . . . . . . . . . . . . . . . . 110
E-Mail Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 110
If Your Computer Gets Wet
. . . . . . . . . . . . . . . . . . . . 111
If You Drop or Damage Your Computer . . . . . . . . . . . . . 112
Resolving Other Technical Problems
. . . . . . . . . . . . . . . 112
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . 113
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . 113
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . 114
Manually Reinstalling Drivers for Windows XP
. . . . . . . . 115
Using System Restore
. . . . . . . . . . . . . . . . . . . . . . 116
Creating a Restore Point
. . . . . . . . . . . . . . . . . . . 116
Restoring the Computer to an Earlier Operating State . . . . . 116
Undoing the Last System Restore
. . . . . . . . . . . . . . . 117
Resolving Software and Hardware Incompatibilities
. . . . . . 118