Filter
Top Products
support.dell.com Basic Troubleshooting 3-13
Figure 3-2. Dell Diagnostics Main Screen
Do not be concerned if the Device Groups area does not list the names of all the
components or devices you know are part of your computer system. For example,
you will not see a mouse listed, although you know one is attached to your computer.
If you select the Pointing Devices device group, Mouse is listed under Devices for
Highlighted Group. Similarly, you can test your printer connection through the Paral-
lel Ports device group.
Using the Dell Diagnostics
The online Help in the Dell Diagnostics provides instructions on how to use the pro-
gram and explains each menu item, test group, subtest, and test and error result. To
enter the Help menu, perform the following steps:
1. Highlight Select Devices to Test in the DIAGNOSTICS MENU.
2. Press <Enter>.
3. Press <h>.
The Help menu options are Menu, Keys, Device Group, Device, Test, and Versions.
The online Help also provides detailed descriptions of the devices that you are testing.
The Help options are explained in the following subsections.
Menu
Menu describes the main menu screen area, the device groups, and the different
diagnostic menus and commands and provides instructions on how to use them.