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support.dell.com Checking Inside Your Computer 5-7
9. Remove the riser-board bracket.
10. Reinstall all the expansion cards you removed in step 5, replace the riser-board
bracket, and replace the computer cover.
See “Installing Expansion Cards” in Chapter 2 for instructions.
11. Insert the Dell Dimension ResourceCD into the optical drive.
NOTES: For systems running Windows 98 or Windows Me, also insert the
Microsoft Windows 98 Boot Disk or Microsoft Windows Me Boot Disk into the
diskette drive.
For systems running Windows NT, also insert the Hard Drive Diagnostics and
Utilities diskette included with your computer system or any MS-DOS bootable
diskette into the diskette drive.
12. Turn on the computer system.
If the system does not start, see Chapter 6, “Getting Help,” for instructions on
obtaining technical assistance.
13. When the boot screen appears, select Start Computer with CD-ROM Support.
14. At the a:\ prompt, type x: (where x is the drive letter for the optical drive, which
is displayed on the line above the a:\ prompt). Press <Enter>.
15. Type diags32 and press <Enter>.
The DIAGNOSTICS MENU appears.
16. Type q to quickly test your computer system.
If the tests do not complete successfully, see Chapter 6, “Getting Help,” for
instructions on obtaining technical assistance.
If Your Computer Is Damaged
If your computer is dropped or damaged, check it to make sure it still functions
properly. If a device attached to the computer is dropped or damaged, contact the
manufacturer for technical assistance. To troubleshoot a damaged computer, perform
the following steps:
1. Remove the computer cover as described in “Removing and Replacing the
Computer Cover” in Chapter 2.
2. Check the connections in the computer.
Check all power and interface cable connections for the drives. Make sure all
cables are securely and properly connected to the system board. Verify that all
expansion cards are firmly seated as shown in Figure 5-1 and that all components
are properly seated in their connectors and sockets.
3. Replace the computer cover, and reconnect the system to an electrical outlet.