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6-6 Dell Dimension 900 System Reference and Troubleshooting Guide
Dell Contact Numbers
Table 6-1 provides area codes and telephone numbers for each department or service
available in Japan.
Table 6-1. Dell Contact Numbers
Country (City)
Area Local Number or
Department Name or Service Code Toll-Free Num-
ber
Japan
(Kawasaki)
Technical Support (Server)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 0120-1984-35
Technical Support (Dimension™ and Inspiron™)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 0120-1982-26
Technical Support Outside of Japan (Dimension and Inspiron)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81-44 . . . . . . . . . . . . . . .520-1435
Technical Support (Dell Precision™, OptiPlex™, and Latitude™)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 0120-1984-33
Technical Support Outside of Japan (Dell Precision, OptiPlex, and Latitude)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81-44 . . . . . . . . . . . . . . .556-3894
Customer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . 044 . . . . . . . . . . . . . . .556-4240
24-Hour Automated Order Status Service. . . . . . . 044 . . . . . . . . . . . . . . .556-3801
Home and Small Business Group Sales . . . . . . . . 044 . . . . . . . . . . . . . . .556-3344
Individual User . . . . . . . . . . . . . . . . . . . . . . . . . . . . 044 . . . . . . . . . . . . . . . 556-1760
Preferred Accounts Division Sales
(over 400 employees) . . . . . . . . . . . . . . . . . . . . . . 044 . . . . . . . . . . . . . . .556-3433
Large Corporate Accounts Sales
(over 3500 employees) . . . . . . . . . . . . . . . . . . . . . 044 . . . . . . . . . . . . . . .556-3430
Business Sales Division (up to 400 employees) . . 044 . . . . . . . . . . . . . . .556-1465
Government, Education, and Medical Sales . . . . . 044 . . . . . . . . . . . . . . .556-3345
Dell Global Japan . . . . . . . . . . . . . . . . . . . . . . . . . . 044 . . . . . . . . . . . . . . .556-3469
Faxbox Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 044 . . . . . . . . . . . . . . .556-3490
Switchboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 044 . . . . . . . . . . . . . . .556-4300
Web site: http://support.jp.dell.com