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Solving Problems: Dell Inspiron 4100
Ensure that the printer is turned on— See the documentation supplied with the printer.
Verify that Windows® recognizes the printer
1. Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon, click Properties, and then select
the Details tab.
2. Ensure that the Print to the following port: option is set for your printer type:
● For a parallel printer: LPT1 (Printer Port)
● For a USB printer: USB
Reinstall the printer driver— See "Installing the Printer Driver" in the Dell Solutions
Guide.
Modem and Internet Connection Problems
NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to
a digital telephone network damages the modem.
NOTICE: Modem and network connectors look similar. Do not plug a telephone line into the
network connector.
HINT: If you can connect to your Internet service provider (ISP), your modem is functioning
properly. If you are sure that your modem is working properly and you still experience
problems, contact your ISP.
Check the telephone wall jack— Disconnect the telephone line from the modem and
connect it to a telephone. Listen for a dial tone. Ensure that you have touchtone telephone
service. Try connecting the modem to a different telephone wall jack.
Connect the modem directly to the telephone wall jack— If you have other
telephone devices sharing the line, such as an answering machine, fax machine, surge
protector, or line splitter, then bypass them and connect the modem directly to the
telephone wall jack with the telephone line.
Check the connection— Verify that the telephone line is connected to the modem.
Check the telephone line— Try using a different telephone line. If you are using a line
that is 3 m (10 ft) or more in length, try a shorter one.
Irregular dial tone — If you have voice mail service, you may hear an irregular dial tone
when you have messages. Contact your telephone company for instructions on restoring a
normal dial tone.
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