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Solving Problems: Dell Inspiron 4100
Reinstall the drive
1. Save and close any open files, exit any open programs, and shut down the
computer.
2. Remove the drive from the module bay. See "Module Bay Devices."
3. Reinstall the drive.
4. Turn on the computer.
Clean the drive— See the Tell Me How help file for instructions. See "Accessing Help
Files."
If you cannot play a CD, CD-RW, or DVD
HINT: High-speed CD drive vibration is normal and may cause noise. This noise does not
indicate a defect in the drive or the CD. Because of different worldwide file types, not all DVD
titles work in all DVD drives.
Ensure that Windows recognizes the drive— In Windows XP, click the Start button,
and then click My Computer. In Windows Me and Windows 2000, double-click the My
Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full
scan with your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
Try another disc— Insert another disc to eliminate the possibility that the original disc is
defective.
Adjust the Windows volume control— Double-click the yellow speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that the sound
is not muted.
Reinstall the drive
1. Save and close any open files, exit any open programs, and shut down the
computer.
2. If the drive is installed in the module bay, remove the drive. See "Module Bay
Devices."
If the drive is a fixed drive, review "Drive Problems."
3. Reinstall the drive.
4. Turn on the computer.
Clean the drive or disc— See the Tell Me How help file for instructions. See "Accessing
Help Files."
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