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Solving Problems: Dell Inspiron 4100
If Your Computer Gets Wet
CAUTION: Perform this procedure only after you are certain that it is safe to do so. If
the computer is connected to an electrical outlet, Dell recommends that you turn off
AC power at the circuit breaker before attempting to remove the power cables from
the electrical outlet. Use the utmost caution when removing wet cables from a live
power source.
1. Turn off the computer, disconnect the AC adapter from the computer, and then disconnect the
AC adapter from the electrical outlet.
2. Remove the battery.
3. Wipe off the battery and put it in a safe place to dry.
4. Turn off any attached external devices, and disconnect them from their power sources and then
from the computer.
5. Ground yourself by touching one of the metal connectors on the back of the computer.
6. Remove the module bay device (see "Module Bay Devices") and any installed PC Cards, wipe
them off, and put them in a safe place to dry.
7. Remove the hard drive (see "Hard Drive Assembly").
8. Remove the memory modules (see "Memory Module").
9. Open the display and place the computer right-side up across two books or similar props to let
air circulate all around it. Let the computer dry for 24–48 hours in a dry area at room
temperature.
NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying
process.
CAUTION: To help prevent electrical shock, verify that the computer is thoroughly
dry before continuing with the rest of this procedure.
10. Ground yourself by touching one of the metal connectors on the back of the computer.
11. Replace the memory modules, the memory module cover, and the screw(s).
12. Turn on the computer and verify that it is working properly.
The Dell™ logo should appear, and you will receive the message No operating system found.
13. Turn off the computer by pressing the power button.
14. Replace the hard drive.
file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LA...0ok/Inspiron/4100/4100_SERVICE_MAN/solving.htm (17 of 32)6/21/2004 1:02:19 AM