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Chapter 1: Getting Help
4
Getting technical support
For more information on contacting Customer Care (technical support), see the
“Troubleshooting” chapter in your
Reference Guide
or see the Customer Care label
on your computer.
Finding your model and serial number
The label on the top, side, or bottom of your computer case includes your computer
serial number. eMachines Customer Care will need this information if you call for
assistance.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on your computer includes the
product key code for your operating system. If you ever reinstall Windows from the
installation CD or DVD, you will need to enter these numbers to activate Windows.