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Chapter 1: Getting Help
2
Thank you for purchasing our computer!
You have made an excellent decision choosing eMachines. We are sure that you will
be pleased with the outstanding quality, reliability, and performance of your new
computer. Each and every eMachines computer uses the latest technology and passes
through the most stringent quality control tests to ensure that you are provided with
the best product possible.
Please read this manual carefully to familiarize yourself with our range of services
and support. We have highlighted some basic care and safety information to help
you keep your computer in good operating condition.
eMachines stands behind our value proposition to our customers—to provide
best-of-class service and support in addition to high-quality, brand-name components
at affordable prices. If you ever have a problem, our knowledgeable, dedicated
customer service department will provide you with fast, considerate service.
We sincerely hope that you will receive the utmost satisfaction and enjoyment from
your new eMachines computer for years to come.
Thanks again, from all of us at eMachines.
Using the eMachines Web site
eMachines’ online support is available 24 hours per day, 7 days per week and provides
the most current drivers, product specifications, tutorials, and personalized
information about your computer. Visit the eMachines Web support site at
www.emachines.com
.
Using your Reference Guide
The
Reference Guide
for your computer contains setting up, hardware, configuration,
and troubleshooting information. Your reference guide is a file stored on your
computer.
To access your online
Reference Guide
:
• Click Start, All Programs, then then click Gateway Documentation.
Using Help and Support
Your computer includes
Help and Support
, an easily accessible collection of help
information, troubleshooters, and automated support. Use Help and Support to
answer questions about Windows and to help you quickly discover and use the many
features of your eMachines computer.
To start Help and Support:
• Click Start, then click Help and Support. Help and Support opens. You can find
help information by clicking a link, performing a search, or browsing the index.