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Departmental Switch Models DS-16B and DS-8B Web Tools User Guide
Customer Support
Sending Problem Documentation
Use one of the following methods to send documentation of the
problem to the EMC Customer Support Center:
◆ E-mail
◆ FTP
◆ U.S. mail to the following address:
EMC Customer Support Center
45 South Street
Hopkinton, MA 01748-9103
If the problem was assigned a number or a specific support
representative, please include that information in the address as
well.