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Where To Get Help
EPSON provides technical assistance through electronic support
services and automated telephone services 24 hours a day, as listed in
the following table:
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your Owner’s Kit. This is the fastest way to speak to a live
representative, and it’s free. This service is available 6
AM
to 6
PM
,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak to a projector support specialist by dialing one of
these numbers (toll or long distance charges may apply):
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
Before you call, please have the following information ready:
■
Product name (EPSON PowerLite 8100i or 9100i)
■
Product serial number (located on the bottom of the projector)
■
Video source (computer, DVD player, etc.) and how it’s
connected
■
Description of the problem
Service Access
World Wide Web
Technical Support
From the Internet, you can reach EPSON’s product support page at
http://support.epson.com
. After selecting your product, you can view
frequently asked questions and answers, download product documentation,
and receive technical advice through e-mail.
Automated Telephone
Services
A variety of automated help services are available 24 hours a day, seven days
a week. To use these services, you must have a touch tone telephone and
call
(800) 922-8911
.
Presenters Online Access tips, templates, and training for developing successful presentations
at
http://www.presentersonline.com
note
You can purchase screens,
carrying cases, or other
accessories from EPSON by
calling (800) 873-7766; in
Canada, please call
(800) 873-7766 for dealer
referral. To purchase
accessories online or view
EPSON’s complete product
catalog, visit the EPSON
Store at www.epsonstore.com
(U.S. sales only). To see our
full line of multimedia
projectors, go to
www.epson.com/mul_proj.