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Troubleshooting 269
EPSON AcuLaser C3800 User's Guide
Paper Handling Problems
Paper does not feed properly
Problems Using Options
To confirm your options are installed correctly, print a status sheet. See "Printing a Status
Sheet" on page 205 for details.
The message Invalid AUX /IF Card appears on the LCD panel
Cause What to do
The paper guides are not set correctly. Make sure that the paper guides in all the paper
cassettes and the MP tray are set to the correct
paper size positions.
The paper source setting may not be correct. Make sure that you have selected the correct paper
source in your application.
There may be no paper in the paper
cassettes.
Load paper into the selected paper source.
The size of loaded paper differs from the
control panel or printer driver settings.
Make sure that the correct paper size and paper
source are set in the control panel or printer driver.
Too many sheets may be loaded in the MP
tray or paper cassettes.
Make sure that you have not tried to load too many
sheets of paper. For the maximum paper capacity
for each paper source, see "MP tray" on page 32,
"Standard lower paper cassette" on page 33, and
"550-sheet Paper Cassette Unit" on page 33.
If paper does not feed from the optional
paper cassette unit, the unit may not be
installed properly.
For instructions on installing the unit, see "Optional
Paper Cassette Unit" on page 211.
Cause What to do
The printer cannot read the installed optional
interface card.
Turn off the computer, then remove the card. Make
sure the interface card is of a supported model.