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Troubleshooting 272
EPSON AcuLaser C3800 User's Guide
2. Click Printing Preferences on the shortcut menu that appears, then right-click
anywhere in the driver.
If About is displayed in the shortcut menu that appears, click it. If a message box with
the words “Unidrv Printer Driver” appears, you must reinstall the printer software as
described in the Setup Guide. If About is not displayed, the printer software has been
installed correctly.
Note:
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation
process, click Yes. If you click No, you will have to install the printer software again.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation dialog box
appears during the installation process, click Continue Anyway. If you click STOP Installation,
you will have to install the printer software again.
Checking printer software in Windows Me or 98
If you canceled the plug-and-play driver installation in Windows Me or 98 before the
procedure was complete, the USB printer device driver or the printer software may be
incorrectly installed. Follow the directions below to ensure that the driver and printer
software are installed correctly.
Note:
The screen shots shown in this section are taken from Windows 98. Windows Me screens may
differ slightly.
1. Access the printer driver, see "Accessing the printer driver" on page 46, then click the
Details tab.