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Troubleshooting
14-13
R4C3610 Adm/G
Rev. C
A5 size CHAP14.FM
8/4/00 Pass 0
R
Proof Sign-off:
KOW M.Arai K.Nishi
K. Nishi
J.Hoadley
NetWare print servers cannot be monitored beyond routers.
Cause What to do
The number of hops is set to
0.
Change the number of hops according
to “Making Status Monitor Settings”
on page 11-11. See also “Tips for Using
EPSON Status Monitor 2” on page
11-32.
NDS printers cannot be monitored.
Cause What to do
You are not using a Novell
Client.
If you are using Windows NT, use
Novell IntranetWare Client. If you are
using Windows 95, use Novell
IntranetWare Client 32 Ver1.12 or later.
If you are using Windows 98, use the
latest Novell Client.
An existing printer cannot be found in Windows NT 3.51.
Cause What to do
You may have logged on to
the network before network
modules were completely
loaded.
Log on again. To clear this problem
immediately after the operating system
starts, log on after access to the hard
disk drive is completed.