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Troubleshooting 5-9
Printing position problems
Printing starts too high or low on the page.
Cause What to do
The paper size setting in your
application software or
printer driver does not match
the size of the paper you are
using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the tractor do not
match the size of the
continuous paper you are
using.
Check the page length settings for the
tractor using the printer’s default-
setting mode or the EPSON Remote!
utility. See “About Your Printer’s
Default Settings” on page 4-3 or “Using
the EPSON Remote! Utility” on page
3-20.
The top margin or top-of-
form position setting is
incorrect.
Check the top margin or top-of-form
position setting in your application
software. See the printable area
specifications in Appendix C.
Adjust the top-of-form position in
micro adjust mode. Be aware, however,
that settings made in Windows
applications override settings made in
micro adjust mode. See “Adjusting the
loading position” on page 2-28.
The printer you want to use is
not selected in your software.
Choose the correct printer from the
Windows desktop or in your
application before printing.
You moved the paper using
the knob while the printer
was on.
Adjust the top-of-form position using
the micro adjust feature. See
“Adjusting the loading position” on
page 2-28.
Caution:
Never use the knob to adjust the top-of-form position; doing so may damage
the printer.