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Troubleshooting 5-13
Lines of dots are missing in the printout.
Cause What to do
The print head is damaged. Stop printing and contact your dealer
to have the print head replaced.
Caution:
Never replace the print head yourself; you may damage the printer. Other
parts of the printer must also be checked when the print head is replaced.
All the text is printed on the same line.
Cause What to do
A line feed command is not
sent to the printer at the end
of each line of text.
Turn on the auto line feed setting
using the printer’s default-setting
mode or the EPSON Remote! utility so
that the printer automatically adds a
line feed code to each carriage return.
See “About Your Printer’s Default
Settings” on page 4-3 or “Using the
EPSON Remote! Utility” on page 3-20.